Dealer Scheduled Maintenance
Can an Independent Automobile Servicer perform scheduled maintenance on a vehicle under a manufacturer’s warranty and keep that warranty in place? YES.
In 1975, the 93rd Congress passed the Magnuson-Moss Warranty Act. This act addresses all issues the consumer may have with a warrantor. The Federal Trade Commission has ruled that the Independent Auto Repair company can provide routine maintenance on your vehicle without voiding your manufacturer’s warranty.
So if you cannot make it to your dealer for some scheduled maintenance, Courtesy can help you with the service and still keep your warranty in place. Of course, if the dealer is providing you with FREE service, you will do better at the dealer; however, if your dealer does not offer FREE service, Courtesy will beat the dealer’s pricing by at least 35%.
Furthermore, the dealer will do their very best to convince you that dealer parts are the only parts that will keep your warranty in place. The FTC ruled that “aftermarket” parts used properly will not void the manufacturer’s warranty.
Courtesy uses two independent sources to provide the customer with information regarding service intervals for their vehicle. If the customer has their owner’s manual for the vehicle, we will compare it with our information. We will always adjust our services to the maintenance services in the owner’s manual.
If we do use dealer parts for your service, we want you to be confident and know that the price you will pay Courtesy for the parts is the same part price you would pay the dealer.