Courtesy Automotive Services is an aptly-named, family-run business in which the customers seem to be treated as part of that family -- and in a good way! My wife's Toyota was serviced several months ago by a different repair shop, and was advised that she needed new front and rear brakes. Courtesy offered a special with free brake pads, but when I took the Toyota to them for this work, they soon informed me that the car didn't need new brakes, and that despite having 121,000 miles on the odometer, the pads, rotors and shoes were in great shape! Not that many businesses would pass up an easy chance to make some extra money by taking the side of the customer in such a situation! A full battery of diagnostic tests showed nothing else wrong; the only service for which I brought in the car that was actually needed was to replace the spark plugs, and that was easily done by Courtesy Automotive. I have brought my BMW to them in the past for repairs, and have full confidence in their staff and especially in their honesty and integrity.